Privacy Policy

We want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes the privacy practices of The Valparai Mount Terrain Resort in connection with the information that we collect through operated by us from which you are accessing this Privacy Policy. We want our services to be safe and secure for our users. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assists The Valparai Mount Terrain Resort to process Personal Information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances. This privacy policy relates to our use of any personal information we collect from you for providing hospitality related services.
This privacy policy intends to update you how we use your personal information collected through www.valparai Mount Terrain or provided by other means. Please read this privacy policy before using or submitting any personal information. The privacy policy also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.
This policy will be updated subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the privacy policy whenever you visit to make sure that you understand how any personal information you provide will be used.

The privacy practices set forth in this privacy policy are for only. If you link to other web sites, please review those privacy policies, which may be very different.

The Site makes available information relating to hotels and resorts owned or managed by Hotel Valparai Mount Terrain Resort venture Limited, a corporation constituted under the laws of India, and its subsidiaries, controlled entities, affiliates.
Trade Marks
The Site contains “The Valparai Mount Terrain Resort” trade and service marks and devices (including the word “The Valparai Mount Terrain Resort”) and other valuable trade or service marks owned by The Valparai Mount Terrain Resort or licensed to The Valparai Mount Terrain Resort to distinguish its services and products. These trade and service marks and related intellectual property are protected from copying and simulation under national and international laws and may not be reproduced or copied without the express prior written consent of The Valparai Mount Terrain Resort. Without limitation, you must not use any of the said trade or service marks:


The information, text, graphics, images, sounds, links and all other information and software published or otherwise contained in the Site (“Information”) are either owned exclusively by The Valparai Mount Terrain Resort or licensed by The Valparai Mount Terrain Resort and except as specifically provided in these Conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of The Valparai Mount Terrain Resort. Without limitation you may not, without such approval from The Valparai Mount Terrain Resort, create derivative works from any part of the Site or commercialize any Information, products or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party.


The purpose of this policy is to highlight various obligations, best practices and tools that support in compliance with data privacy regulations applicable to The Valparai Mount Terrain Resort in its role as both data controller as well as data processor.


This privacy policy is applicable to everyone who accesses and uses www.theValparai Mount Terrain including but not limited to The Valparai Mount Terrain Resort customers, operating units, third party service providers, wholly owned subsidiaries worldwide and visitors who use this website.

Collection and use of information

1 Collection of your information

The Valparai Mount Terrain Resort collects, processes, and retains information about you when you visit our You may choose to provide us with information, such as your name, email address, company information, street address, telephone number, other contact and demographic information when you make a reservation, purchase a gift card, subscribe to The Valparai Mount Terrain Resort newsletter or obtain web exclusive rates on Moreover, you may choose to provide your personal information in connection with sending an e-mail or message, logging complaints, promotional offers and when you use our service.

Personal Information may include, but is not limited to:

If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and to permit us to use the information in accordance with this privacy policy.

2 How we use your information

Any of the information we collect from you may be used in one of the following ways:
To develop, customize and improve the services: We shall process your personal information, preferences, user characteristics and usage patterns, and feedback to develop, customize and improve the services.
If you refuse consent for processing your personal information for the mentioned purposes, in this subsection, you will not be significantly hindered in your use of the service. Refusing or withdrawing consent thus has no significant negative effects on your use of the service.
Marketing purposes to inform you about other information, events, promotions, products or services we think will be of interest to you. To process personal information necessary for the performance of a contract and providing the services: We may use this information for the provision of the website and the provision of the service according to our Terms of Service. Further, to process and/or respond to your requests, submissions, queries, complaints and any transactions and to provide you with information or services requested.
If you object to processing of your personal information for the mentioned purposes, in this subsection, we may block or limit your access to the service and we reserve the right to end the agreement in accordance with the Agreement and/or the Terms of Use.
To process your personal information necessary for compliance with a legal obligation: In order to prevent or investigate actual or suspected fraud, hacking, infringement, or other misconduct involving our services or website. Additionally, if we are required by law to disclose your information to any government authority, you consent to the provision of such information.
To send periodic emails: The email address you provide will be used to send you information and updates pertaining to the services provided by The Valparai Mount Terrain Resort. Select Content, Improve Quality and Facilitate Use of the other interface channels: The Valparai Mount Terrain Resort may use your Personal Information to help create and personalize content on our Channels, facilitate your use of the Channels (for example, to facilitate navigation and the login process), avoid duplicate data entry, enhance security, improve quality, track campaign and survey responsiveness and evaluate page response rates.
Obtain Third Party Services: We also share Personal Information and Other Information with third parties who provide services to The Valparai Mount Terrain Resort website management, information technology and related infrastructure provision, marketing and campaign, customer service, e-mail delivery, auditing, and other similar services. When The Valparai Mount Terrain Resort shares Personal Information with third party service providers, we would try to ensure that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent with this Policy.

Fairness and Purpose

The Valparai Mount Terrain Resort will collect adequate, relevant and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection, or on each occasion of change of purpose.

Accuracy of information

The information held by The Valparai Mount Terrain Resort on www.theValparai Mount Terrain or in our other systems collected by other means at the time of registration shall be checked and from time to time we may change the information requested upon registration or with respect to certain features or service.

Retention and disposal

Your personal data will be retained in a form which enables to identify the individual for no longer than it is necessary for the purposes for which the data was collected and used. Your personal data may be retained in certain files for a period of time as required by applicable law and following The Valparai Mount Terrain Resort’s data retention policies in order to comply with such financial or legal requirements, to properly resolve disputes or to troubleshoot problems. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us via the information above. We will respond to your request to access or delete your information within 30 days.
In addition, some types of information may be stored for an infinite duration due to technical constraints, and will be blocked from further processing for purposes which are not mandatory by law or when a consent is withdrawn. The information that you provide may be stored or transferred in our systems or on the systems provided by our third parties.

Commitment to data security

We strive to keep your personal information secure and take reasonable effort to ensure that appropriate security and technical controls are implemented for ensure the security. Only selected authorized employees, business partners, vendors and other third party providers may have access to this information. Access to and use of password protected and/or secure areas of is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

Disclaimer of Warranties and Liability

Without prejudice to the forgoing paragraph, we do not warrant that:
This Website will be constantly available, or available at all; or The information on this Website is complete, true, accurate or non-misleading We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. We do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to you through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.


Valparai Mount Terrain Resort
Near Sholayar Dam,
Sholayar Nagar
Valparai,Tamil Nadu

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